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| People Management Requires the Emphasis on Behavior Which Gives Personal Satisfaction |
| Thursday, November 29, 2001 |
| 11:00 AM–11:50 AM |
| Carnelutti Hall |
| Area: OBM; Domain: Applied Behavior Analysis |
| Chair: Peter Wieringa (Altrecht, Institute for Mental Healthcare, Utrecht, Netherlands) |
| Discussant: Beata Bakker-De Pree (CGA- Business. The Hague. Netherlands) |
| Abstract: Though the phrase 'people management 'comes from business circles, its subject matter applies to all settings dealing with people in need of guidance. Its goal is always the same: improving the quality of a person’s life, whether or not including his productivity. Basically, people management equals quality management as to the individual. The most direct approach to quality management is to start from the quality already present in a person’s life. The quality of life has nothing to do with the amount of money you have or your social position or having time to relax or to do what you like. On the contrary: the quality of everybody's life lies in getting personal satisfaction out of it. That is why a focus on behavior which gives personal satisfaction, is required for effective people management. The details on how it is done will be explained with reference to (1) the management of in-patients, who are suffering from severe mental illness, and (2) managing personnel from a healthcare Institution. |
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| Functioning-Oriented Rehabilitation: Focus on 'Successful' Behavior and a Challenging Environment |
| LIESBETH BAAS (GGZ Heerenveen) |
| Abstract: In current rehabilitation models the main focus is on problem solving and development of skills. The functioning-oriented method stands for inducing self management of well being by the individual. An individual is able to do so when he is directed outwards, to those aspects of his environment that enables him to react in a satisfactory way. In this presentation we will consider this approach in in- patient care and treatment programs for people with so called 'major psychiatric diseases'. A great advantage in residential settings is the possibility to influence the environment directly i.e. to offer a 'rich' environment with a lot of leads for functioning. In long term outreaching programs we try to optimize the influence of the environment for clients indirectly. A mixed approach will be revealed consisting of: - recovering or strengthening the functioning of the client by reflection (in a face tot face contact) on recent successful behavior; - supporting the client in exploring leads for functioning; - caring for the client by bringing him in contact with potential leads for functioning, if the client is not able to explore his potencies. |
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| A Behavioristic Model for People Management: Everything Under Control? |
| PAUL J. H. ANDREOLI (Innosearch Development Support BV) |
| Abstract: Models for management in the business community are usually of a pure conceptual nature: the complex reality is simplified by the introduction of a set of concepts, placed in a plausible connection. These concepts and their supposed connection are rarely if ever experimentally tested. Most of these conceptual models have a short life, depending on how attractive they are as a source of inspiration in everyday practice of people management. Behaviorism, seen as the philosophy underlying behavior analysis, holds to the proposition that natural science of behavior is possible: this means that conceptualizing is based on experimental testing. The use of terms based on behavior analysis about the relations between behavior and the environment (in particular how individuals safeguard their well being in their actual environment) has proved to offer tools for a good model for management of human resources. In this presentation it will be demonstrated by some examples of everyday practice in business management like: coaching and directing, conflict management, management of absenteeism, staff- training philosophy, professional self management and responsibility. |
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