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| Applications of Organizational Behavior Management Techniques with Staff in Human Service Settings |
| Sunday, May 24, 2009 |
| 1:30 PM–2:50 PM |
| North 221 C |
| Area: OBM/DDA; Domain: Service Delivery |
| Chair: Timothy M. Weil (University of South Florida) |
| CE Instructor: Kristofer van Herp, M.S.Ed. |
| Abstract: This symposium will consist of four papers discussing recent research on the use of OBM procedures to manage staff behavior in human service settings. Judy Mowrey will discuss procedures for increasing staff positive interactions while also assessing reactivity of observation. Jennifer Kondask will talk about research on increasing safe performance of therapists who work with children with autism. Nicole Gravina will discuss her research on the effectiveness of a Consultant Workshop Model in human services. Finally, Martin Ivancic will discuss procedures for promoting generalization and maintenance of performance by staff working with individuals with developmental disabilities. |
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| Effects of Supervisor Presence on Staff Response to Tactile Prompts and Self-Monitoring in a Group Home Setting |
| JUDITH M. MOWREY (University of South Florida), Raymond G. Miltenberger (University of South Florida), Timothy M. Weil (University of South Florida) |
| Abstract: This study evaluated the use of a tactile prompt and self-monitoring to increase positive interaction in a group home setting. Four direct support staff participated in a training session to increase positive interaction. In addition they each received a MotivAider, which provides tactile prompts to remind them to engage in positive client interaction. Reactivity was assessed by observing staff positive interaction when the supervisor was present and when the supervisor was absent using an alternating treatments design within a multiple probe across participants’ research design. If positive interaction did not increase, supervisor feedback was provided. Results showed that positive interaction increased for 2 staff members following training and use of the MotivAider, but only when a supervisor was present. For 2 staff members, positive interactions only increased once feedback was provided |
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| The Use of Task Clarification and Equipment Modification to Increase Safe Performance of Therapists at an Autism Treatment Facility |
| JENNIFER KONDASH (Florida Institute of Technology), Sarah E. Casella (Florida Institute of Technology), David A. Wilder (Florida Institute of Technology) |
| Abstract: The purpose of this study was to evaluate the use of antecedent manipulations to increase safe behaviors of five therapists at an autism treatment facility. The dependent variables were key wearing, glove wearing, hand washing and cleaning. The intervention included a package consisting of task clarification and equipment modification. A multiple baseline design across behaviors with a constant series control was used to evaluate intervention effects. The results showed an overall increase across all targeted behaviors; greater effects were seen for key wearing and glove wearing. Suggestions for future research include changing the order in which target behaviors are manipulated and reducing the effort required to perform safely. |
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| An Evaluation of the Consultant Workshop Model in a Human Service Setting |
| NICOLE E. GRAVINA (Roosevelt University), John Austin (Western Michigan University), Anne Cummings (Kinark Child and Family Services), Sarah Kupferschmidt (Kinark Child and Family Services) |
| Abstract: The purpose of the present study was to document and evaluate the consultant-workshop model commonly employed by OBM consultants. The consultation took place in a non-profit human service setting that delivers behavioral services to children diagnosed with autism and their families. Workshop attendees were 13 senior therapists each of whom oversaw 6 to 8 instructor therapists who provided behavioral services to clients. The training took place in 2005 (i.e., three years prior to this evaluation) across five months and four workshop sessions. Participants learned to pinpoint, measure, diagnose, and intervene and then they presented their project at the last workshop and these projects were documented. Pinpoint types and impact as well as effect size were evaluated. When possible, follow-up information was gathered to determine the extent to which this approach facilitated maintenance and generalization. Results indicated that projects were, in general, very effective. At follow up, some components of the projects remained in place and limited evidence indicated that the performance improvements maintained but there was little evidence of generalization. Based on the findings, recommendations for improving the workshop model are suggested. |
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| Repeated Within-Class Exemplar Review of Trained Staff Responding In an Attempt to Demonstrate Between-Class Generalization: A Methodology for Managing Maintenance |
| MARTIN IVANCIC (J. Iverson Riddle Developmental Center), Kimberly D. Willis (J. Iverson Riddle Developmental Center) |
| Abstract: Staff management procedures are utilized to maintain previously learned skill. Specifically, behavior that is trained must be maintained. Thirty-seven staff at a state residential facility were observed for previously trained habilitative behavior in six categories (infection control, social interaction, social appearance, following diet instructions, clean mealtime preparation area, and intake scoring) during lunch (first shift) and dinner (second shift) mealtime activities in two adjacent living areas in three homes each (six homes) providing service to 52 residents. Efforts to reduce reactivity to the observations were implemented. Observations were counter balanced across staff and residents and reliability obtained. After baseline, a particular topic was reviewed with each staff person to generate contact with at least 3 examples of that topic (e.g., infection control). Similar treatments were provided for six different topics of responding in hopes on increasing appropriate staff in general. No exemplars were directly related to target behaviors, but three topics were indirectly related to target behaviors of infection control, social interaction, social appearance and three other topics represented appropriate staff behaviors that were not targeted (i.e., following written instructions, clean environment and taking data). Increases in target behaviors following related exemplar reviews were thought to indicate within-class generalization. Increases in target behaviors unrelated to any exemplar review were thought to indicate between-class generalization. |
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