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Current Applications of Performance Management in Our Communities |
Sunday, May 28, 2006 |
9:00 AM–10:20 AM |
Cairo |
Area: OBM; Domain: Applied Research |
Chair: Christine L. Ratcliff (Florida State University) |
Abstract: Performance management can be applied in a variety of settings, for a variety of behaviors, and with many different people. This session showcases four diverse applications of performance management interventions throughout the community. |
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Feel the Burn: Using PM Strategies to Manage the Workout Behaviors of Others. |
STEPH PERRINO (Florida State University), Marco D. Tomasi (Florida State University) |
Abstract: In 2002, 58.5% of Americans over the age of 18 were either overweight or obese. In addition, soda was consumed at an average of 37.7 gallons per U.S. household in 2000. The current study intervened on the exercise behaviors and consumption behaviors of three individuals. A program was developed composed of cardiovascular activity, weight-training, abdominal exercises, and yoga/pilates activities, as well as food consumption for each participant. A treatment package utilizing goal setting in conjunction with reinforcement and penalty contingencies was used to help the participants reach their individual workout and healthy eating goals. Weight change and percent body fat were recorded daily as a secondary measure of success. A multiple baseline design across participants with changing criterion goals was used to evaluate the effects of intervention package. During baseline, the three participants engaged in a mean of 0.00 instances of exercise. Performance increased during intervention phases to meet intermediate goals until each participant reached consistently reached their ultimate exercise and consumption performance goals. |
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Using Written and Graphic Feedback to Improve the Performance of Undergraduate Research Assistants. |
MARISA SNOW (Florida State University), Marco D. Tomasi (Florida State University) |
Abstract: The poor performance of research assistants can hinder successful completion of a research project. The current study looked to address such performance problems with two groups of undergraduate research assistants. Individual on-time performance was targeted for each group. An ABC modified multiple baseline design across group was used to implement two formats of a feedback intervention. During intervention phases individual feedback was privately distributed each week. Results showed that, while both feedback interventions improved performance from both baseline levels and the levels of the previous semester’s group of research assistants, the use of graphic feedback was more effective at improving the research assistants’ performance than written feedback. |
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Managing Two Important Problems in a Community Hotline: Improving Kitchen Cleanliness and Phone Counselor Effectiveness. |
ERICA HESS (Florida State University), Angela Buchanio (Florida State University), Jon S. Bailey (Florida State University) |
Abstract: The purpose of this study was implementing the use of Performance Management and applying it to a non-profit organization. The study was carried out at a 2-1-1 Big Bend a telephone counseling/information and referral service throughout Florida. The Hotline had approximately 92 counselors in and out of the facility. Data was collected three to four times weekly in a checklist format for both dependent variables. The dependent variables were to increase kitchen cleanliness as well increasing counselor effectiveness with their callers. Intervention for the kitchen cleanliness included the establishment of task clarification, an “I Did It” checklist, and visual prompts placed around the kitchen. The intervention for the amount of feelings reflected per counselor included a task clarification, the “feeling tabs” module, and a vocabulary chart. Results strongly showed that using Performance Management techniques, self-monitoring specifically in this type of setting, proved to work best increased performance on both variables. |
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Taking ABA to the Streets: Intervening on the Seatbelt and Cellular Phone Usage of Drivers. |
MARCO D. TOMASI (Florida State University), Jessica Tomasi (Florida State University), Anne Potteiger (Florida State University), Jon S. Bailey (Florida State University), Faunamin Jimenez (Florida State University) |
Abstract: Experimental studies have demonstrated diminished driving ability due to cell phone usage. The present study expanded upon previous literature to intervene on both cell phone use and seat belt use by automobile drivers. An ABCACB modified reversal design was used to evaluate the effects of visual prompts given in traffic to drivers. Change in cell phone usage by unsafe drivers increased to 31% when intervened upon. Change in seat belt by unsafe drivers increased to a mean of 68% when intervened upon. Change in each target behavior had means of 0% when not intervened upon. |
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