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| How to Use ABA to Sustain Leanand Six Sigma Results in Business and Industry |
| Friday, May 27, 2016 |
| 4:00 PM–7:00 PM |
| Columbus Hall IJ, Hyatt Regency, Gold East |
| Area: OBM/TBA; Domain: Service Delivery |
| CE Instructor: Michael McCarthy, M.Ed. |
| MICHAEL MCCARTHY (www.SustainLeanGains.com) |
| Description: When companies adopt Lean or Six Sigma methods, they often conduct many “Rapid Improvement Events” also known as “Kaizen Events.” Although many of these activities are conducted, and many process improvements are discovered, only a small percentage survive as standard operating procedure for the company operations. This means the time spent on these process improvement activities are wasted because the new methods are not used. The improvement gains are not sustained. In the analytical ABC model of applied behavior analysis, these activities are “antecedents,” which last only a short time. In order to build these new methods into daily habits, consequences are needed, specifically positive reinforcement. This workshop gives OBM consultants and company managers an ABA “preventive maintenance” methodology for sustaining gains called “process behavior maintenance” (PBM). Participants learn three skills for sustaining lean gains. They can add these skills to their own leader standard work for maximum effectiveness. |
| Learning Objectives: At the conclusion of the workshop, the participant will be able to: (1) name 3 common causes for failure to sustain Lean & Six Sigma programs within companies and healthcare organizations; (2) complete an ABC analysis of one case study; (3) name 3 ABA skills that will enable supervisors in organizations to sustain the new process behaviors derived from a process improvement project using Lean or Six Sigma methodologies. |
| Activities: Lecture,small group break-out,guided practice of ABC analysis of case studies,group discussion |
| Audience: OBM practitioners, ABA students considering a career in OBM, managers and supervisors in healthcare, manufacturing, and service delivery, and ABA professors considering part-time consultation/projects with business, industry, and healthcare. |
| Content Area: Methodology |
| Instruction Level: Basic |