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 Improving Work Culture: Happier Staff and a More Productive Organization |
| Friday, May 24, 2019 |
| 12:00 PM–3:00 PM |
| Swissôtel, Concourse Level, Zurich E |
| Area: AUT/OBM; Domain: Service Delivery |
| CE Instructor: Jill E. McGrale Maher, M.A. |
| JILL E. MCGRALE MAHER (Massachusetts Preparatory Academy for Children ), COURTNEY MAHER (Michigan State University ), BRITANY MELTON (Endicott College), IAN MELTON (Endicott College, Riverbend Behavioral Health) |
| Description: A great workplace culture can appear to be rare–and creating one is elusive and near impossible for some organizations. People are often frustrated by their culture, many describing their workplace as being dominated by negative and toxic personalities, with underhanded and manipulative infighting that stifles work production, retention, and overall happiness of staff. The literature to date focuses in the areas of improving work safety (DeJoy, 2005), organizational change (Meyer, et al, 2002; Smirclch, 1983) and effective leadership (Geller, 2015; Krapfl, 2015), with minimal practical guides for managers or organizations for how to define, measure, and improve work culture in a systematic fashion (Reid, 2016) in applied settings. This workshop will provide practical and easy to implement strategies to improve culture. |
| Learning Objectives: Participants will: 1. Define work an exemplary work culture 2. Discuss why a “healthy” work culture is important 3. Define and identify at least 3 ways to improve work culture both organizationally and clinically 4. Identify specific training and supports required for Behavior Analysts and Supervisors 5. Operationally define a minimum of 3 specific staff and client behaviors that collectively yield improved work culture 6. Define and measure staff happiness 7. Discuss outcomes of staff happiness 8. Identify 3 “take homes” |
| Activities: Instructional strategies include: lecture, discussion, small group breakouts |
| Audience: Supervisors, BCBAs, and Administrators of agencies, organizations, schools providing services to clients with autism spectrum disorder and other developmental disorders. |
| Content Area: Practice |
| Instruction Level: Intermediate |
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| Cultural Diversity and the Behavior Analyst: Addressing Ethical and Practice Efficiency Concerns |
| Friday, May 24, 2019 |
| 4:00 PM–7:00 PM |
| Swissôtel, Lucerne Ballroom Level, Lucerne 1 |
| Area: CSS/DDA; Domain: Service Delivery |
| CE Instructor: Bobby Newman, Ph.D. |
| DAMALI ALEXANDER (Proud Moments), CHANIE RUBIN (Proud Moments), BOBBY NEWMAN (Proud Moments) |
| Description: Behavior analysts are charged by our ethical code to be aware of, and to adjust behavior, according to cultural norms. Many behavior analysts are unaware of many key issues in cultural understanding, however. This workshop will provide a framework and practice in decision-making in keeping with cultural norm sensitivity. |
| Learning Objectives: 1. Attendees will accurately describe and adhere to relevant portions of the BACB ethics code regarding cultural diveristy. 2. Attendees will describe culturally dominant and non-privilege factors. 2. Attendees will use appropriate language and treatment plans when addressing clients and families. 3. Attendees will discriminate clinical situations they should take on and should refer. |
| Activities: The workshop is a mixture of lecture, media viewing and exploration, participation exercises and group experiences. |
| Audience: The target audience is intermediate level behavior analysts. |
| Content Area: Practice |
| Instruction Level: Intermediate |