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| OBM Part II: Performance Improvement Methods in Behavior Health Care Organizations |
| Friday, May 28, 2004 |
| 6:00 PM–9:00 PM |
| Beacon H |
| Area: PRA; Domain: Applied Research |
| CE Instructor: Michael Weinberg, Ph.D. |
| MICHAEL WEINBERG (Devereux Florida University), JOSEPH D. CAUTILLI (Children's Crisis Treatment Center) |
| Description: The utilization of services in community-based behavior health organizations is a growing issue in recent years for managed care companies. In this workshop, participants will learn how to devise and establish performance improvement and monitoring methods for those providing behavioral services including behavior analysts and other therapy services. Attendees will be given the opportunity to devise a systems-based plan for establishing these approaches in their organization. In addition, issues that also need to be addressed in the organization such as performance evaluation, data systems, and feedback systems will be presented and discussed. |
| Learning Objectives: At the end of the workshop, participants will be able to: Devise a plan for performance improvement for professional staff in a behavior health care organization. Devise a plan for data monitoring systems for professional staff in a behavior health care organization. Write job descriptions for professional staff in clear, objective terms that link to performance objectives and clear performance criteria in the organization. Devise a feedback system for professional staff to reinforce performance objectives and to promote corrective action planning. |
| Activities: Break-out activities will take place in smaller groupings for participants to develop initial outlines and basics of a performance improvement plan, monitoring systems and feedback systems to reinforce desired performance and to provide corrective action planning with time frames for performance improvement. Opportunities to write clear, objective job descriptions that also foster or link with performance criteria will also be provided |
| Audience: Behavior health care professionals, managers, and directors of behavior health care organizations; human resources professionals; and behavior analysts interested in the application of OBM principles to such settings. |
| Content Area: Practice |
| Instruction Level: Intermediate |