Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


39th Annual Convention; Minneapolis, MN; 2013

Event Details

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Invited Tutorial #207
CE Offered: PSY/BACB
Teaching Machines and Fluency Building in Industrial and Commercial Training
Sunday, May 26, 2013
3:00 PM–3:50 PM
Auditorium Room 2 (Convention Center)
Area: OBM/EDC; Domain: Applied Research
PSY/BACB CE Offered. CE Instructor: Fabio Tosolin, Ph.D.
Chair: Lori H. Diener-Ludwig (Performance Blueprints, Inc.)
Presenting Authors: : FABIO TOSOLIN (Milan Polytechnic)

Companies have been introducing and massively investing in e-learning since the 1990s. The reasons for such development are as much technical as economic. This represents a very special business and professional chance for all the behavior analysts specialized in learning technologies because all around the world self-claimed experts are proliferating, but few of them can effectively teach low performers. However, the legacy of B. F. Skinner's Teaching Machines seems to be lost: Current technologies for e-learning and virtual training do not take into account the principles of learning. This is the main reason why so many programs have failed. This tutorial will describe different applications of Teaching Machines, Precision Teaching and Fluency Building to industrial and commercial training situations. Thanks to the use of software and contents designed by the speaker and his staff, pharmaceutical sellers learned product features and verbal skills; helicopters pilots learned the layout of commands in a cockpit and memorized safe procedures; train drivers learned signals and maneuvers; nuclear power plant maintenance operators learned to discriminate the status of metals and how to handle their tools. All these applications warranted valuable benefit to companies: all employees learned the expected contents, according to the pre-defined curricula; all employees reduced their latency in responding the correct answers; and all employees remembered for a longer period.

Instruction Level: Basic
Target Audience:

Students and practitioners interested in reviewing a possible application of behavior analysis to business and eLearning.

Learning Objectives: At the conclusion of the event, participants will be able to: 1. Shift widely known paper and pencil tactics to new technologies (Personal Computer, Pads, Smartphone, Virtual and Augmented Reality) and to industrial/commercial environments. 2. Calculate the cost-effectiveness relationship between a massive e-learning technology application and traditional training. 3. Implement simple plans to address companies' low performance problems related to the current poor e-learning.
FABIO TOSOLIN (Milan Polytechnic)
Since the 1980s, Fabio Tosolin has been introducing and spreading Organizational Behavior Management (OBM) and Performance Management (PM) in Italy. In the 1990s, he applied Lindsley's Precision Teaching (PT) and Fluency Building Approach to the rapidly growing e-learning applications: developing PT in a software application for the first time in Italy. From 2009 to 2012, he has been the leader of the Italian Cluster in the European ManuVAR Consortium that adopted Precision Teaching method in the operators' training through Virtual and Augmented Reality learning machines. Further, he led many Italian and European industries in their implementation of Behavior-Based Safety (B-BS) processes. He is currently professor of health, safety, environment, and quality at the Milan Polytechnic, Faculty of Engineering of the Industrial Processes. He has been the chair of the last seven editions of the European Behavior-Based Safety Conference and led the scientific committee for the certification of B-BS process and professionals. He is author of more than 100 scientific communications, experimental studies, articles and books on psychology of learning, didactic communication, learning technologies, behavior management and B-BS. He is the president of the Association for the Advancement of Radical Behavior Analysis, the Italian Chapter of ABAI, and adviser of the Cambridge Center for Behavior Studies.
Keyword(s): Fluency Building, Precision Teaching, Teaching Machines, Training



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