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| Best Practices in Competency Based Staff Training and Supervision Across Three New York State Provider Agencies |
| Sunday, September 29, 2019 |
| 8:00 AM–8:50 AM |
| Stockholm Waterfront Congress Centre, Level 2, C3 |
| Area: OBM/AUT; Domain: Service Delivery |
| CE Instructor: Annmarie Itgen, M.Ed. |
| Chair: Jamie Arnold (Eden II Programs) |
| ANNMARIE ITGEN (Eden II Programs) |
| RANDY I. HOROWITZ (NSSA) |
| JULIE ROBYN RUSSELL (Brooklyn Autism Center) |
| Abstract: Provider agencies are charged with designing, implementing and evaluating staff training programs to meet the unique needs of individuals with autism. The field of service provision for individuals with autism is rapidly changing in New York State, especially with adult services. There is an urgent need for the existing work force to increase their skills and competencies as it pertains to the provision of quality services to individuals with autism and their families. Evidence based strategies for improving staff satisfaction and performance through training, feedback and reinforcement will be described. In addition to a work force of skilled front line staff, retaining quality leadership is also a critical variable in maintaining excellence as providers of applied behavior analytic services. This panel will outline and describe a variety of obstacles and resources for the management, training and supervision of all staff from the direct support level through director and executive level. Creating an enjoyable work environment will be a theme throughout the panel presentation. |
| Instruction Level: Basic |
| Target Audience: Target audience of BCBA and Clinical Supervisors |
| Learning Objectives: At the conclusion of this presentation participants will be able to, 1. describe some of the different resources for training a skilled work force.2. Discuss the obstacles NYS service providers have with retention of qualified staff. 3. How to take the obstacles and resources that we are given to create a pleasant working environment for all staff from front line to upper management |
| Keyword(s): quality leadership, Staff Training, supervision |
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